How Cryotherapy Guys Went Fully Digital with a Client Intake App

Cryotherapy Guys, with full force, entered into the competitive health and wellness arena, offering cryotherapy treatment. They had the vision and uniqueness in their service offerings, but they lacked a defined direction with the digital tools to competently reach and serve clients online and offline efficiently.
Besides requiring a professional, user-friendly, potentially client-converting website to inform potential clients, another solution would be required to replace the cumbersome forms used in various sports event scenarios with little to no internet connection.

Developed a Great Digital Profile for Cryotherapy Guys

Our first step was to create a clean, visually appealing WordPress website that clearly communicated Cryotherapy Guys’ services and value proposition.

Here's What Features We Added

01 Informative Pages

Well-organized sections explaining cryotherapy benefits, treatment packages, and frequently asked questions.

02
Booking Functionality
  • Fill out mandatory liability forms online as part of the booking process
  • Select cryotherapy packages that suit their needs
  • Make secure payments online

The website successfully served as an accessible platform for potential clients to learn about Cryotherapy Guys and easily schedule appointments.

How We Identified Their Pain Points & Changed Them into Power Tools

Challenge: Replacing Paper Forms for Offline Events

The Cryotherapy Guys often participated in live sports events where internet connectivity may be unusable, with practically all the staff issuing paper forms for every client to fill: name, contact information, liability forms, and sport-specific questionnaires.

What Did the Manual Process Look Like

  • Was time-consuming and full of possible errors
  • Virtually impossible to organize later
  • Inefficient marketing because all info had to be manually entered into the computer systems

The client wanted a digital solution that would work offline while capturing all required information seamlessly, and synchronize to their online systems once in an online state.

Our Solution: Custom Offline Mobile App

We rose to the challenge, developing a custom, offline-capable mobile app now available on both the Apple App Store and Google Play.

Here’s How We Improved It

Offline Data Collection:

Client Intake Forms:

  • Name, email, phone number
  • Liability forms signed digitally
  • Sport selection with dynamic, sport-specific questionnaires appearing based on the choice

Multiple Submissions

Data Synchronization

Centralized Data Management

Marketing Integration

How We Tackled Technical Challenges

01

Offline Storage:

We designed a robust local database inside the app to temporarily hold multiple form submissions securely without data loss.

02

Dynamic Forms:

The app dynamically adjusts questions based on selected sports, ensuring relevant information capture without overwhelming users.

03

Seamless Syncing:

Developed a reliable two-way sync mechanism to handle data transfer without duplicates or errors.

04

User Experience:

Prioritized an intuitive interface so staff could easily navigate the forms, even in busy event environments.

Results

Cryotherapy Guys replaced their inefficient paper process with a smooth digital workflow that saves time and reduces errors.

Staff can now confidently collect detailed client information at events regardless of connectivity.

Centralized, digital storage improves client data management and enhances marketing capabilities.

The website supports online booking, educating visitors, and converting new clients, rounding out the client’s digital presence.

The client reports significant improvements in event operations and customer experience thanks to the app.

Client Feedback

The offline app has been a game-changer for us at sports events. No more paper hassle, and syncing the data is simple and reliable. The website also looks great and makes booking easy for our customers. Thanks for bringing our vision to life!

5.0 Star(s) Rating

Conclusion

The Cryotherapy Guys' project is a demonstration of how customized digital solutions can be geared toward solving real-world business challenges, especially when combining an online presence with offline functionality. On the basis of innovation and problem-solving, we drew up a unique mobile application and a website that give the client the means to establish and develop the business online and offline efficiently.

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